Events
Leadership and veterinary practice management are consistently evolving and cover a variety of subjects. Within each of those subjects are micro-topics. The best lectures are those that are customized to perceived gaps in skills, abilities, and knowledge. Common overarching topics in veterinary medicine include Leadership and Culture, Human Resource Management (onboarding, training and development, retention, and benefits), Inventory (management, pricing structures, and reporting), Veterinary Compliance (safety and controlled substance management), Inventory, Marketing, and Financial Applications (pricing strategies, profit and loss interpretation, profitability identifiers). Additional team-oriented topics include customer service, teamwork orientation, and train-the-trainer programs for those who onboard fellow employees.
When booking a lecture, topics can be customized for a specific group with large or small audiences. They can also be formatted into workshop sessions, allowing leaders to conceptualize, brainstorm, prioritize needs, and develop SMART goals with objectives to achieve immediate results.
Events
Leadership and veterinary practice management are consistently evolving and cover a variety of subjects. Within each of those subjects are micro-topics. The best lectures are those that are customized to perceived gaps in skills, abilities, and knowledge. Common overarching topics in veterinary medicine include Leadership and Culture, Human Resource Management (onboarding, training and development, retention, and benefits), Inventory (management, pricing structures, and reporting), Veterinary Compliance (safety and controlled substance management), Inventory, Marketing, and Financial Applications (pricing strategies, profit and loss interpretation, profitability identifiers). Additional team-oriented topics include customer service, teamwork orientation, and train-the-trainer programs for those who onboard fellow employees.
When booking a lecture, topics can be customized for a specific group with large or small audiences. They can also be formatted into workshop sessions, allowing leaders to conceptualize, brainstorm, prioritize needs, and develop SMART goals with objectives to achieve immediate results.
Meet Heather!
Our founder and team lead is always on the go. Whether she’s consulting with a practice, coaching a staff, or speaking at an event, she loves sharing her passion for strategizing and molding leadership in a way that fosters a culture of excellence and growth.
She would love to meet you at one of the events listed below.
Meet Heather!
Our founder and team lead is always on the go. Whether she’s consulting with a practice, coaching a staff, or speaking at an event, she loves sharing her passion for strategizing and molding leadership in a way that fosters a culture of excellence and growth.
She would love to meet you at one of the events listed below.
Upcoming Events
Upcoming Events
Reads
Many articles are at your fingertips to help grow your practice. Click the boxes below to check out these quick reads.
Nickles, Dimes, and Dollars
Stop charging extra for every little thing. To avoid irritating clients, roll the cost of doing business into your prices.
Survey Says
Asking clients about their experience and soliciting their ideas can take your hospital to the next level.
Follow the Leader
Jogging Memories
Is Business Down?
How to Raise Your Bottom Line
How Good Leaders Become Great Ones
Practice Management for the Veterinary Team, Fourth Edition
Learn the art of leading a successful veterinary practice! Practice Management for the Veterinary Team: Front Office, Operations, and Development, 4th Edition, covers critical practice management subjects such as team leadership, inventory management, appointment management, team development, and providing an exceptional client experience through solid communication techniques. This edition includes revised and updated chapters on leadership, the veterinary team, professional growth and development, and medical record management. New to this edition are chapters covering telehealth and practice management software. This complete guide to veterinary practice management features step-by-step instructions, making it easier to learn essential practice management tasks.
Practice Management for the Veterinary Team, Fourth Edition
Learn the art of leading a successful veterinary practice! Practice Management for the Veterinary Team: Front Office, Operations, and Development, 4th Edition, covers critical practice management subjects such as team leadership, inventory management, appointment management, team development, and providing an exceptional client experience through solid communication techniques. This edition includes revised and updated chapters on leadership, the veterinary team, professional growth and development, and medical record management. New to this edition are chapters covering telehealth and practice management software. This complete guide to veterinary practice management features step-by-step instructions, making it easier to learn essential practice management tasks.
Practice Resources
Treatment Plan Delivery
How treatment plans are delivered to clients (and received by clients) makes or breaks a patient being able to receive the treatment they need. Download this team training document to help your team provide the best care possible for our patients.
Implementing Efficiency
Practice efficiency is a team sport. The entire team must be onboard to work SMARTER, not harder. Download this training document to help your team become an efficient, lean mean machine that starts exceeding client expectations!
Veterinary Team Utilization Guide
This comprehensive guide provides various tools and resources to help fine-tune your practice’s efficiency and utilize each team member more strategically.
