True Growth Starts Here

True growth starts when new ideas and answered questions spark action. Part of our 360-degree approach to practice improvement is offering resources that will feed your hunger for the next steps. The list is always growing. So come back often. 

True Growth Starts Here

True growth starts when new ideas and answered questions spark action. Part of our 360-degree approach to practice improvement is offering resources that will feed your hunger for the next steps. The list is always growing. So come back often. 

Events

Leadership and veterinary practice management are consistently evolving and cover a variety of subjects. Within each of those subjects are micro-topics. The best lectures are those that are customized to perceived gaps in skills, abilities, and knowledge. Common overarching topics in veterinary medicine include Leadership and Culture, Human Resource Management (onboarding, training and development, retention, and benefits), Inventory (management, pricing structures, and reporting), Veterinary Compliance (safety and controlled substance management), Inventory, Marketing, and Financial Applications (pricing strategies, profit and loss interpretation, profitability identifiers). Additional team-oriented topics include customer service, teamwork orientation, and train-the-trainer programs for those who onboard fellow employees.

When booking a lecture, topics can be customized for a specific group with large or small audiences. They can also be formatted into workshop sessions, allowing leaders to conceptualize, brainstorm, prioritize needs, and develop SMART goals with objectives to achieve immediate results.

Events

Leadership and veterinary practice management are consistently evolving and cover a variety of subjects. Within each of those subjects are micro-topics. The best lectures are those that are customized to perceived gaps in skills, abilities, and knowledge. Common overarching topics in veterinary medicine include Leadership and Culture, Human Resource Management (onboarding, training and development, retention, and benefits), Inventory (management, pricing structures, and reporting), Veterinary Compliance (safety and controlled substance management), Inventory, Marketing, and Financial Applications (pricing strategies, profit and loss interpretation, profitability identifiers). Additional team-oriented topics include customer service, teamwork orientation, and train-the-trainer programs for those who onboard fellow employees.

When booking a lecture, topics can be customized for a specific group with large or small audiences. They can also be formatted into workshop sessions, allowing leaders to conceptualize, brainstorm, prioritize needs, and develop SMART goals with objectives to achieve immediate results.

Meet Heather!

Our founder and team lead is always on the go. Whether she’s consulting with a practice, coaching a staff, or speaking at an event, she loves sharing her passion for strategizing and molding leadership in a way that fosters a culture of excellence and growth.

She would love to meet you at one of the events listed below.

Meet Heather!

Our founder and team lead is always on the go. Whether she’s consulting with a practice, coaching a staff, or speaking at an event, she loves sharing her passion for strategizing and molding leadership in a way that fosters a culture of excellence and growth.

She would love to meet you at one of the events listed below.

Upcoming Speaking Events

VMX:
From Chaos to Clarity: A Practical Guide to Maximizing Your Veterinary Team

Spkr: Heather Prendergast
Orlando, FL

VMX:
The Future of Veterinary Prescribing: Streamlining Workflows with Digital Prescription Management

Spkr: Kim Lance
Orlando, FL

VMX:
Pricing,
Relationships,
Techs, Training,
Oh My!

Spkr: Heather Prendergast
Orlando, FL

VMX:
Master
Your Inventory

Spkr: Heather Prendergast
Orlando, FL

WVC:
The Future of Veterinary Prescribing: Streamlining Workflows with Digital Prescription Management

Spkr: Kim Lance
Las Vegas, NV

WVC:
Take Control of
Your Inventory and Improve Your Bottom Line

Spkr: Kim Lance
Las Vegas, NV

Upcoming Events We Will Be Attending

Vet Partners Meeting

Heather Prenderdgast
and Kim Lance
Las Vegas, NV

VHMA
Management Exchange

Synergie Team
Pensacola Beach, FL

Reads

Many articles are at your fingertips to help grow your practice. Click the boxes below to check out these quick reads.

Coaching the Talkative Doctor

When conversations run long, structured systems help. Explore solutions that support both client service and efficiency.

Nickles, Dimes, and Dollars

Stop charging extra for every little thing. To avoid irritating clients, roll the cost of doing business into your prices.

Survey Says

Asking clients about their experience and soliciting their ideas can take your hospital to the next level.

Follow the Leader

Managing change is hard, but it gets easier when the team rallies behind you. 
 

Jogging Memories

A formal reminder system enhances patient care and client loyalty.
 

Is Business Down?

Turning things around starts with analyzing expenses, reviewing your team’s makeup and evaluating the ease of booking appointments.
 

How to Raise Your Bottom Line

Revenue suffers when you lavish discounts on clients and lack confidence in your prices.
 

How Good Leaders Become Great Ones

Vision, strategy and culture emanate from the top.
 

Create a Memorable First Impression

Receptionists and the people managing them can make or break the client experience.
 

From Chaos to Cohesion

Weekly meetings and daily huddles bring your practice’s long- and short-term objectives into focus.
 

Veterinarians Need Feedback, Too

Leaders who speak up regularly and address meaningful subjects help doctors grow as professionals and team players.

Practice Management for the Veterinary Team, Fourth Edition

Learn the art of leading a successful veterinary practice! Practice Management for the Veterinary Team: Front Office, Operations, and Development, 4th Edition, covers critical practice management subjects such as team leadership, inventory management, appointment management, team development, and providing an exceptional client experience through solid communication techniques. This edition includes revised and updated chapters on leadership, the veterinary team, professional growth and development, and medical record management. New to this edition are chapters covering telehealth and practice management software. This complete guide to veterinary practice management features step-by-step instructions, making it easier to learn essential practice management tasks.

Practice Management for the Veterinary Team, Fourth Edition

Learn the art of leading a successful veterinary practice! Practice Management for the Veterinary Team: Front Office, Operations, and Development, 4th Edition, covers critical practice management subjects such as team leadership, inventory management, appointment management, team development, and providing an exceptional client experience through solid communication techniques. This edition includes revised and updated chapters on leadership, the veterinary team, professional growth and development, and medical record management. New to this edition are chapters covering telehealth and practice management software. This complete guide to veterinary practice management features step-by-step instructions, making it easier to learn essential practice management tasks.

Practice Resources

Synergie reources team meeting

Team Meetings:
Best Practices

Transform meetings into engaging, aligned, and inspiring experiences. A great meeting does more than check a box. Download your meeting guide below!

Treatment Plan Delivery

How treatment plans are delivered to clients (and received by clients) makes or breaks a patient being able to receive the treatment they need. Download this team training document to help your team provide the best care possible for our patients.

Implementing Efficiency

Practice efficiency is a team sport. The entire team must be onboard to work SMARTER, not harder. Download this training document to help your team become an efficient, lean mean machine that starts exceeding client expectations!

Veterinary Team Utilization Guide

This comprehensive guide provides various tools and resources to help fine-tune your practice’s efficiency and utilize each team member more strategically.



Synergie resources video icon

Videos

The Synergie team is always on the road, as we strive to help veterinarian practices across the country become fulfilling and efficient for both the staff and the clients.

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