Synergie takes a client-first, 360-degree approach

 to helping veterinary practices meet their strategic goals. Our customized strategies focus on organic growth as we leverage our team of experts to help guide your decisions and set up your practice for long-term success.

Synergie takes a client-first, 360-degree approach

 to helping veterinary practices meet their strategic goals. Our customized strategies focus on organic growth as we leverage our team of experts to help guide your decisions and set up your practice for long-term success.

Our Mission

Pairing with veterinary practices to develop exceptional leadership resulting in thriving cultures.

Our Vision

A premier consulting group positively impacting the veterinary industry one practice at a time.

Our Values

Passionate

We are dedicated to the growth and development of our team and our practices.

Integrity

We will uphold our and practice relationships through trust, respect, and honesty.

Accountable

We are timely and respectful to our team and our practices.

Relatable

We will recommend optimal strategies with compassion, empath, and collaboration to achieve our team and practice goals.

Our Values

Passionate

We are dedicated to the growth and development of our team and our practices.

Integrity

We will uphold our and practice relationships through trust, respect, and honesty.

Accountable

We are timely and respectful to our team and our practices.

Relatable

We will recommend optimal strategies with compassion, empath, and collaboration to achieve our team and practice goals.

Our Team

We are veterinary professionals with a passion for coaching and championing veterinary practices across the country. Every team member embraces our culture of excellence and brings valuable insight to each practice strategy. 

Our Team

We are veterinary professionals with a passion for coaching and championing veterinary practices across the country. Every team member embraces our culture of excellence and brings valuable insight to each practice strategy. 

Our Team

We are veterinary professionals with a passion for coaching and championing veterinary practices across the country. Every team member embraces our culture of excellence and brings valuable insight to each practice strategy. 

Heather Prendergast

BS, AS, RVT, CVPM, SPHR    President

Heather is a Registered Veterinary Technician (RVT) and a Certified Veterinary Practice Manager (CVPM) and has been in the veterinary industry for over 30 years, with 20 years in small animal practice. She has taught for several years for both veterinary technology and assistance programs and has authored the book “Practice  Management for the Veterinary Team”,  4th edition released in the summer of 2024 (previously called Front Office Management for the Veterinary Team). Heather has also authored the book “Review Questions and Answers for Veterinary Technicians” a prep book to help veterinary technology graduates prepare for their VTNE, now in its 6th edition.

Heather is well known and lectures nationally and internationally and has authored many articles with the goal of developing leadership and culture in practices while employing appropriate team leveraging to increase efficiency and workflow optimization in the veterinary practice. She would love to meet you at one of the upcoming events. Click the link to see her event schedule.

Brie Sleasman

Veterinary Practice Consultant

Brie brought her extensive experience in the veterinary field to the Synergie team, where she quickly became a valued member. Her passion for customer service has always been a driving force, leading her to thrive in the front-end operations of veterinary practices. Over the years, this dedication propelled her into leadership roles at larger organizations, where she led the practice support team with remarkable expertise.

Brie has honed her skills in many areas, including PIMS navigation, system conversions, data extraction, and inventory analysis. Her ability to engineer and implement effective communication structures and exceptional project management capabilities have made her a standout contributor. With her deep understanding of practice operations and a genuine commitment to excellence, Brie plays a pivotal role in delivering innovative solutions and fostering meaningful connections within the industry.

Kimberly White

CVBL    Veterinary Practice Consultant

Kimberly brings years of veterinary experience to Synergie, filling roles of kennel assistant, veterinary assistant, and a customer service receptionist. Through determination and dedication, she progressed through these roles, eventually finding her niche as Practice Manager. As she continued to grow in this role, she founded a deep-seated passion for coaching and helping others achieve their maximal skill regardless of the role they served in. Today, Kimberly has coached over 300 practices and Practice Managers across the United States with her primary focus on culture, leadership, and team development that helps the practice achieve its strategic goals.

Courtney Hamilton

LVT    Veterinary Talent Strategist

Courtney Hamilton is an LVT with over 15 years of industry experience both in practice and dedicated recruiting – Courtney knows what makes a great hire. She has a passion for animal welfare and a deep understanding of the veterinary field. She specializes in connecting top-tier veterinary professionals with innovative practices. With over 3 years of experience in talent acquisition, she has successfully partnered with General, Specialty, and Emergency practices to identify and recruit exceptional veterinarians, technicians, practice managers, and support staff. She is dedicated to fostering diverse and inclusive teams that enhance patient care and promote a collaborative work environment. Her approach combines industry knowledge with a personalized recruitment strategy, ensuring a perfect fit for candidates and employers.

Kim Lance

LVT, RVTg, CVPM, FFCP   Veterinary Practice Consultant

Kim Lance brings a wealth of experience and expertise to Synergie. Her career has focused on leadership, education, business analytics, and safety/compliance. With career-spanning roles as a veterinary technician, hospital administrator, and multi-site operations lead, Kim has cultivated a deep understanding of the intricacies of veterinary practice. Her passion is helping practices discover practical solutions for their challenges. She breaks down complex information into actionable insights, empowering practices to achieve their goals.

An accomplished professional, Kim is a registered veterinary technician and certified veterinary practice manager. She holds a bachelor’s degree in veterinary technology and hospital management from St. Petersburg College in Florida. She is pursuing a master’s in veterinary biomedical science, focusing on data analytics and regulatory affairs at Kansas State University. Kim is also recognized as an Elite Fear Free Certified professional and is an active member of VSPN, VHMA, and NAVTA.

Stephanie Worley

Stephanie Worley brings over 18 years of leadership experience in the animal care industry, with a proven track record of driving client engagement, building service excellence, and scaling operational success. Prior to joining Synergie, she served as Senior Director of Client Engagement at United Veterinary Care, leading customer experience strategies across more than 100 hospitals nationwide. Her work focused on strengthening client retention through enhanced communication and service models while developing marketing strategies to attract and engage new clients. With leadership roles across specialty and emergency veterinary medicine as well as national pet retail, including ten years with PetSmart and five years with BluePearl Veterinary Partners. Stephanie offers a deep understanding of the veterinary client journey from first impression to lifelong loyalty. Combining operational insight, project management expertise, and creative marketing vision, she drives Synergie’s marketing strategy with clarity, connection, and measurable impact. A graduate of North Carolina State University with a degree in Animal Science and Agricultural Education, Stephanie is passionate about transforming veterinary experiences through authentic storytelling, strong brand identity, and client-centered innovation.

Our Philosophy

An underlying approach to your practice, your patients, and your business drives everything we do.
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